Plasmic Studio throwing errors loading project, all components gone

illegal_panda · January 10, 2022, 8:23pm

Plasmic studio prompted me to update a few moments ago. After updating it the app threw this error and now the components i built in the studio seem to be gone.

able_herring · January 10, 2022, 8:25pm

I’m getting the same error

causal_canid · January 10, 2022, 8:32pm

I posted my console logs in a post on help channel… same issue

inclined_boar · January 10, 2022, 8:38pm

We’re deploying a fix right now, sorry about it!

chungwu · January 10, 2022, 9:00pm

Fix should be deployed now

illegal_panda · January 10, 2022, 9:02pm

It seems the error message is now gone. But our tokens and previously made components seem to still be gone.

chungwu · January 10, 2022, 9:04pm

@illegal_panda we’ve restored your project so they should be back. We’re digging into what happened

illegal_panda · January 10, 2022, 9:05pm

Thank you. I appreciate you getting back to me so quickly.That are back now. If it was an error on my end please let me know so i can not make the same mistake again.

generous_puffin · January 10, 2022, 11:40pm

hey I seem to have had the same problem, and like Christopher, we seem to have also lost many of our previous pages and components

chungwu · January 10, 2022, 11:41pm

What’s your project ID?

generous_puffin · January 10, 2022, 11:41pm

rUPAE5viGu9HbugDtsBkjc

chungwu · January 10, 2022, 11:42pm

thanks! We’re looking for all affected projects and will be correcting the issue for them

generous_puffin · January 10, 2022, 11:42pm

thank you!

chungwu · January 11, 2022, 12:17am

should be restored now; thanks! @generous_puffin

generous_puffin · January 11, 2022, 6:10pm

thank you so much