Preview in new window feature not working on mobile

Issues
1

About a week ago, the “Preview in new window” feature stopped working on both mobile Chrome and DuckduckGo for Android. It still works correctly on Chrome desktop Version 93.0.4577.82 (Official Build) (64-bit). Any idea of what may have happened? Pages seem to load (about 30 seconds), then crash. Thank you for any thoughts! Project a8UHAHhMLM5CFgoahwUQPt

2

Hey @easy_jellyfish - I tested in my Android phone and I can reproduce the issue in your project (although not in a simpler one I tried). No errors are logged in our end, so I’m not sure what’s happening. We will need to investigate further to find out.

3

Thank you for letting me know. It was all working perfectly. Not sure if anything I’ve done in Studio caused the problem.

4

@tiago Also tested on iPhone XS Max on iOS 14.8 on Safari, Chrome and Duckduckgo and it’s broken.

5

Wondering if there’s a way I can help debug? I’m working on a mobile app, and it’s difficult to imagine how designs will render on real devices. Thank you.

6

Screenshot_20210921-193159.jpg
Screenshot_20210921-193159.jpg1080×2340 36.4 KB

7

@chungwu Possible to take a look when you get a chance please? I still can’t preview from any mobile phone (tested many different phones), which is problematic for mobile app development. The pop-out preview update seems to have broken this feature. Thank you!

8

Yes, taking a look!

9

Is there an update here please? Thank you.

10

We’ve tried a few things to improve loading here, but I believe we are still ending up using too much memory, crashing the browser :pensive: This will be harder to fix, but we may be able to provide a live preview mode that does not actively listen for live updates to the project… :thinking_face:

11

Update: in the preview-full url you’re opening on your mobile device, try adding ?noObserve=true at the end. This will avoid doing some expensive work so it’ll actually load on the phone… But the trade-off is that as you make edits on your laptop, it no longer automatically updates on the phone; you’ll have to reload the phone to see the updates.

12

@chungwu This seems to work well for now! You have no idea how much I appreciate it. :pray: No big deal that the updates aren’t in real time.

13

Great!

14

Hello !

i’m facing the same issue as “easy_jellyfish” . I tried the ?no0bserve=true thing at the end of my URL, but it doesn’t seem to work. The page seem to constantly try to reload itself :’(

Any idea what can i do. I’m trying plasmic for my website, which i want to design as mobile first, and i want to preview it in a device.

My project id is : m7hSwHBz9MN4UAQiuRjyfX

Thank you