Site not loading, Internal Server Error.

Issues
#1

Hello! I’m unable to load my site and get an error: Unexpected error
Error: get /projects/[project-id] failed: Internal Server Error. A little scary as I’m slated to launch this site this weekend! Any help is appreciated

#2

Hello, we have the same issue:
Error: get /projects/i7pXk3PKxvqxN9FpA142v5 failed: Internal Server Error

#3

Apologies, we see the issue and are rolling out a fix now

#4

Hi all,

Do we know what time it will be up again?

#5

works for me :+1:

#6

Success! :grin: Thank you for resolving this issue so quickly.

#7

Hi team,

I am getting this same error from yesterday till now. Appreciate to have your kind support on this. Thank you so much.

Unexpected error

Error: get /projects/ubqfCuMMEZEvxk1bechzyz failed: Internal Server Error

#8

Hi Team,

Appreciate if someone can look at this issue! I have tried to duplicate the project but the same error does occur. Thank you so much in advanced!!!

Regards,
Trung

#9

Getting A similar Error: Error: get /pkgs/[random keys] failed: Internal Server Error

Site Not Loading - How can I fix this?

#10

Hi @yang , the Internal Server error has strike again.
We would really appreciate if Plasmic team can help us to resolve this.

Thank you very much!

I have listed the error message and error log below FYI.

Unexpected error
Error: get /plume-pkg failed: Internal Server Error

Error log from Devtool

main.2fe71d39.js:2  Uncaught (in promise) Error: get /plume-pkg failed: Internal Server Error
    at main.2fe71d39.js:2:440168
    at Ve (main.2fe71d39.js:2:3445536)
    at Object.<anonymous> (main.2fe71d39.js:2:440067)
    at l (main.2fe71d39.js:33:3979270)
    at Object.fireWith [as rejectWith] (main.2fe71d39.js:33:3980018)
    at E (main.2fe71d39.js:33:4030982)
    at XMLHttpRequest.<anonymous> (main.2fe71d39.js:33:4033426)
    at XMLHttpRequest.a (main.2fe71d39.js:33:7258463)
    at main.2fe71d39.js:2:439708
    at new Promise (<anonymous>)
    at main.2fe71d39.js:2:439568
    at rt.req (main.2fe71d39.js:2:440449)
    at rt.get (main.2fe71d39.js:2:417577)
    at rt.getPlumePkg (main.2fe71d39.js:2:421419)
    at Object.getPlumePkg (main.2fe71d39.js:2:2968052)
    at n (main.2fe71d39.js:33:6714984)
    at a (main.2fe71d39.js:33:7258463)
#11

To confirm, the bug Error: get /plume-pkg failed: Internal Server Error has been fixed. Our plasmic project is working again.

Thank you very much, Plasmic team :slight_smile: