Custom Component issues

We have developed the custom component and are getting the weird issues. We have used the same component at two differnt plasmic page. From one page we are able access the props in custom component and from other page we are getting the undefined. any reason.

Using same props, same structure and sending same data in props for both page.

Can you share your project URL and point to where it’s happening?

Sometimes the props may not have updated when updating your code components. Try recreating the component that has the incorrect props.

Hi Team,

We are facingg the issue with plasmic pages.

I have developed the 4 custom components for upsell features and passing the data to the those components with catchcall pages and receiving the data in custom components accordingly.

When we are running the sermorline upsell page URL: Sermorelin Upsells. we are receiving the data in custom components

But when running the other upsell page like url: Upsell-Page - Restora-Z then we are not receiving the data.

project id: tkMDr3TxfMC7e6wjsFSciS

Can you demo the issue in a video? Can you show the data loading properly in Plasmic Studio, then show the data not loading in production?

this is the loom video. If you need anything else then let me know

Any update ?

@jason Can you please let us know that what we are missing?

The funnel data is fetched via code component in both pages, correct? If so, you would need to debug your code component as I have no access to that. Maybe you are passing in the wrong props to one of the instances?

should i provide you the same code in here?

Looks like you were able to resolve the issue on your end? I am unable to reproduce your issue in the deployed apps you linked to. E.g. I’m seeing the funnelData in the Upsell-Page - Restora-Z (unlike the video you shared).

If props work on one page but not the other, it’s likely the bindings aren’t set up the same. Double-check the prop bindings in Plasmic to be sure the values are actually passed.