When using Loader Mode (Plasmic-hosted site), I uploaded a custom favicon in the Deployment Settings:
The favicon displays correctly in browser tabs across all major browsers (Chrome, Safari, Firefox), but when Google indexes the site, the search result still shows the default Plasmic favicon instead of the custom one.
It’s been this way for six months, and I still can’t figure out how to fix it.
Steps to Reproduce:
- Open the Plasmic project in Loader Mode.
- Go to Settings → Favicon and upload the custom favicon.
- Publish the project.
- Verify that the favicon appears correctly in the browser tab.
- Wait for Google to index or re-index the site.
- Check the Google search result — it still shows the Plasmic default favicon.
Expected Behavior:
Google should recognize and display the uploaded favicon in search results, matching what is shown in browser tabs.
@higinio_maycotte hi!
Can you send the project ID so that we can see how the icon actually gets rendered in HTML?
While we are investigating if that’s a potential issue on our end, I suggest re-crawling and re-indexing your website to exclude caching issues. Maybe Google thought that your website data was stale and hadn’t performed any re-crawling at all
Here’s a link with a short guide on how you can do this
Hello @alex_noel. The project id is:
5QZxznJqfpxLyLiYK8mG4S
I have tried reindexing a few times and when I publish new pages on our site, they also end up with the plasmic favicon on google.
@alex_noel any thoughts? I am about to launch a few new projects and will probably use codegen if this is not something I can fix/control. Thanks.
@higinio_maycotte We were able to reproduce the issue from our end – looking for a root cause.
Sorry for the delay, Google needs some time to index the pages for us to confirm the issue and fix
@higinio_maycotte Hi!
Finally got some test results, google crawled and indexed our project.
From what we see – in a very basic setup favicon works correctly on plasmic hosting, though it took some time to index it.
We are now confirming a second test case, where we updated the favicon, and trying to see if google will be able to re-crawl it correctly.
Since it would take some time, here are some options that might unblock you now:
- try asking google support (for now it seems that this is an issue with crawling/indexing, so might make sense to try get an advice or evaluation on why this happens)
- Host the favicon on another image host and send the link to us. (there is a chance that some headers are configured incorrectly from our end)
- Use app host (loader/codegen) so that you can alter the tags
- Re-crawl the root page of your website manually (submit a re-crawl request)
Thank you. Out of curiosity what dimensions/format did you use for your favicon?
With loader/plasmic hosting I can’t point it to an external host since it just gives me the upload option.
At some point I will move the site to codegen but for now hoping to find an easy fix.
@higinio_maycotte If you’re able to upload the icon to an external host and send me the URL here, we can manually update the site here to see if that fixes the issue.
It’s possible there are issues indexing Plasmic hosted assets, but it’s difficult to reproduce on our end.
