Is it normal that I can’t cancel my subscription, I’m being charged for a product I don’t use? I write to the support email that I receive a notification about the money being charged, but my emails don’t get through.
Someone answer me!
Is it normal that I can’t cancel my subscription, I’m being charged for a product I don’t use? I write to the support email that I receive a notification about the money being charged, but my emails don’t get through.
Someone answer me!
Hello @se.belobrov,
You should be able to cancel the subscription from the organization settings page.
I’ve cancelled your subscription and issued a refund for the last month.