Status 2026-05-28 20:00 UTC: Loader API is stable, gzip serving restored ![]()
Hello Plasmicians,
We have had an influx of users recently which revealed an issue in our gzip caching system. This caused strain on our underlying storage provider (GCS), which started dropping connections on us intermittently, causing HTTP connection errors to you. On average, this issue only affected about 0.1% of requests. However, under load, this spiked to 4% at times. For users of large multi-page projects, the issue was much more prevalent, anecdotally reaching failure rates of 50%.
In order to mitigate and prevent a full outage, we’ve decided to temporarily pause our gzip pipeline. This means loader responses over 1 MiB will no longer be served gzipped. Responses under 1 MiB still be automatically gzipped by our CDN.
As of 2026-05-28 2:02 UTC, Loader API is stable, but not serving gzipped content for projects > 1 MiB.
This temporary change decreases time-to-first-byte but increases the response size greatly (usually 2-4x). This may cause longer load times for websites that depend on loader API at runtime, but websites that are using SSG should not be affected (except longer build times).
We will need to do a bit of rearchitecting to resolve this issue, but hope to be serving gzipped content again in the next few days.
