The app is not allowing me to switch to Monthly after my annual cycle is up. Any way to switch?
@taylor_cawiezell Welcome to the forum!
You’ll need to cancel the annual plan then subscribe to the monthly plan. Your websites and projects should not be affected. Let me know if you encounter any difficulties.
@sarah_ahmed How do I cancel? I only see the upgrade option.
I see your screenshot - you’re already on the right page. Scroll right at the bottom. Under Preferences, you should see the Cancel Plan button
I do not see the path you described.
The only place I see to view a plan is the upgrade button. Here are more screenshots:
If I select a new option, I see no other paths but to approve, even when scrolling down.
I just want to keep the existing plan and users, but have it be monthly. Can someone handle that for me?
